TERMS & CONDITIONS

Effective Date: 11/12/2024

Welcome to the official website of BIBBI PARFUM SAS (“we,” “us,” or “our”). By accessing or using the website [bibbi-parfum.com] (the “Site”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchases or using any features on the Site.

1. General Information
BIBBI PARFUM SAS is a company registered under the laws of France with its registered office at 19 Rue Saint Antoine, 75004 Paris. We offer a range of luxury perfumes and fragrance-related products for purchase through our website.

2. Product Availability
All products offered on the Site are subject to availability. We make every effort to ensure the accuracy of product descriptions, pricing, and availability, but errors may occur. If a product is unavailable after your order is placed, we will notify you and provide options for an alternative or refund.

3. Placing Orders
When you place an order through the Site, you are making an offer to purchase the selected products, subject to these Terms and Conditions. Orders will only be processed once payment has been successfully received and verified.

4. Pricing
Prices displayed on the Site are in € and include applicable taxes (unless otherwise stated). Shipping fees are added to the order, flat rate of 13€.

Shipping Terms
Processing Time: All orders are typically processed and shipped within 1-2 business days.

Shipping Methods: We use various shipping carriers depending on the destination country and origin. These carriers include, but are not limited to, Colissimo, Chronopost, FedEx, and TNT.

Shipping Fees: Shipping fees are applied on all orders, flat rate of 13€. International shipping may be subject to customs duties and taxes, which are the responsibility of the recipient.

Delivery Times: Delivery times vary depending on the destination and the carrier. Estimated delivery time is 5 business days.

Delays: While we strive to meet delivery estimates, we are not responsible for delays caused by the carrier or any unforeseen circumstances beyond our control.

Return Eligibility: Returns are only accepted within 14 days from the date of receipt of your order. To be eligible for a return, the product must be unopened and in its original packaging.

Non-Returnable Items: Opened or used products cannot be returned for health and safety reasons.

Return Process: To initiate a return, please contact our customer service team at customer@bibbi-parfum.com with your order number and reason for return. You will be provided with return instructions.

Refunds: Once the returned item is received and inspected, we will issue a refund to your original payment method. Please allow up to 15 business days for the refund to appear in your account.

7. Intellectual Property
All content on the Site, including but not limited to text, images, logos, and trademarks, is owned by BIBBI PARFUM SAS or its licensors. You may not use, reproduce, or distribute any content from the Site without prior written permission.

8. Privacy Policy
We value your privacy and are committed to protecting your personal information.

9. Limitation of Liability
To the fullest extent permitted by law, BIBBI PARFUM SAS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased from the Site.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of France. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Paris, France.

11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use the Site after such changes are made, you agree to the revised Terms and Conditions.

12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or your order, please contact us at:

Email: customer@bibbi-parfum.com

BIBBI PARFUM SAS

19 RUE SAINT ANTOINE
75004 PARIS, FRANCE

NO SIRET: FR32948521232